FAQ's

Where are you based?

We are located in a 50,000 sqft warehouse in Birmingham UK.

Do you ship worldwide?

Yes. See Shipping Costs

Can you ship directly to Amazon?

Yes

Do I have to pay VAT/Tax?

VAT (Value Added Tax) is a tax charged on good used in the EU. Wether you have to pay it will depend on where you live and you tax status.

UK

- If you live in the UK, you will need to pay the VAT whatever your circumstances.  If you are VAT registered you will be able to claim the VAT back

EU

- If you live in the EU, you will need to pay the VAT unless you have a valid VAT number.  If you do have a valid VAT number you can enter this at checkout where the number will be verified and zero rated.

Rest of world

There is no VAT payable for international buyers outside of the UK/EU.

Whats does MOQ stand for?

MOQ stands for Minimum Order Quantity.  This is the minimum units of a product we will accept for any given order.  On most products this is 12 unless stated otherwise.

Can I collect?

Yes, if you would like to collect your order please message or call in advance so we can have your order ready.